Frequently Asked Questions

Q: Why do faucets leak?
Leaks occur when seals inside the faucet become dirty or worn. Though you may choose to replace worn parts, replacing your old faucet with a new one can upgrade the look of your kitchen, bathroom or tub/shower décor and avoid further repair problems.

Q: Why do some faucets cost so much more than others?
Some faucets are simply made better than others with higher quality materials such as solid brass or chrome-plated solid brass to achieve superior levels of appearance, performance, and durability. Although you may pay more for a quality faucet, you will receive a higher value for your money as a result of longer-lasting and more reliable product.

Q: Can I replace my two-handle faucet with a single-handle faucet?
The answer in most cases is yes. Generally, faucet dimensions and sink openings are standard throughout the plumbing industry. There are few exceptions however, so it is a good idea to check sizes first.

Q: What is meant by a “pressure-balancing” shower faucet?
A pressure-balancing shower faucet senses fluctuations in hot or cold-water pressure, caused by actions such as flushing toilets or starting dishwashers. A pressure-balancing valve compensates for these fluctuations, keeping the water temperature constant and comfortable.

Q: How should I clean polished brass faucets?
To remove dry water spots, use warm water and a soft, damp cloth. Never use cleansers that contain abrasives, harsh chemicals, alcohol or other solvents. To maintain the luster of your decorator faucet, occasionally apply a high quality automotive wax -- making sure that it does not contain abrasives.

Q: Why doesn’t my old water heater work as well as it used to?
This is usually due to a sediment buildup in your tank. As water heaters grow older, they accumulate sediment and lime deposits. If these deposits are not removed periodically, the sediment will create a barrier between the burner and the water, greatly reducing the water heater’s performance level. This results in an increase in the amount of fuel required to deliver hot water.


McCann Plumbing and Heating, Inc.
4500 Brewer Place
P.O. Box 549
Leavenworth, KS 66048
Phone: (913) 727-MACK (6225)         
Fax: (913) 727-6275